Privacy Policy

This privacy policy sets out how Hafod Wen uses and protects any information that you give Hafod Wen when you use this website.

Hafod Wen is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

  • Name.

  • Contact information including email address.

  • Demographic information such as postcode, preferences and interests.

  • Other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies in a range of ways to improve the Hafod Wen website experience. Cookies help us understand how you use our site and, when applicable, work with partners to serve relevant digital advertising.

Types of cookies we use

Performance - these cookies allow us measure frequency of visits and popular content, helping us better understand how users interact with our website. We also use third-party cookies, such as Google Analytics, to help us better understand user cohorts and behaviour flows. By using the information collected through these cookies, we are better able to make informed improvements to increase website performance.

Targeting or Advertising - these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaign. For example, if you show interest in the ‘Cottage at Hafod Wen’, we may use Google Ads or Facebook Pixel to send relevant display ads.

Managing cookies

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not, and allowing us to send targeted, relevant ads through the Google display network or Facebook Pixel. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. You can find information on how to opt out of the cookies provided by our key partners below

Facebook pixel - opt out
Google Analytics - opt out
Google Ads - opt out

You can also switch off some cookies through the Your Online Choices site, or adjust settings in your browser cookie settings, usually found under the ‘settings’ or ‘preferences’ menu of your browser.

Contact Forms

You may choose to contact us using the form on our website. Your name and email address will be sent to Hafod Wen, and may be held in our records. We will not use this information in any way except to reply to your message.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at jane@hafodwen.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at jane@hafodwen.co.uk. We will promptly correct any information found to be incorrect.